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\centerline{\huge ACM EMAIL ROOM FAQ}

{\bf WHAT SHOULD I DO IF THERE IS A PROBLEM?} Please ask the staffer
for help.  Do not reboot the machines or do anything in the control
panel.

{\bf WHERE IS THE MOUSE?} These computers have a touchstick in the
middle of the keyboard between the 'g', 'h', and 'b' keys.  This moves
the mouse pointer.  The mouse buttons are below the space bar.  The
left button is like the left button on a mouse.  The right button is
like the right button on a mouse.  So, if you right-click on things,
it's different from left-clicking on things, just like with a mouse.
If you click and get a menu you didn't want, try left-clicking in a
remote part of the desktop.

{\bf HOW DO I START NETSCAPE?}  Get rid of all other windows by
clicking on the \fbox{{\by}} button in their upper-right corners.
Then double-click the Netscape Navigator shortcut on the desktop to
start Netscape.

{\bf WHAT SHOULD I DO WHEN I AM DONE?} Please leave the computers
running {\bf Netscape}.  When you are done with {\bf telnet}, please
kill its window by clicking on the \fbox{{\by}} button in the title
bar.  The staff and the next user thank you!

{\bf DO YOU HAVE SSH?} No.  SSH is a secure remote login system that
uses public-key encryption to protect your password from network
sniffers, who break system security by watching network traffic and
stealing passwords as they go by.  It is an excellent system but it
requires special software on both ends of the connection.  To allow
users to login from remote sites that do not have SSH installed, most
sites also install a one-time password system, such as S/Key
(http://www.gbnet.net/public/security/ nrl-opie/opie-2.32.tar.gz),
which requires no special setup on the transmitting end.  The remote
user connects with ordinary telnet or rlogin and is challenged for a
password from a list of 100 passwords the user carries.  The user
enters the requested password and is logged in.  That password is
never used again, so it is not useful to sniffers.

{\bf HOW DO I SEND EMAIL?} Either connect to your home machine and
send from there, or double-click on {\bf Bear Access} and select {\em
Mail}.  This will start Eudora.  Please quit Eudora when you are done
and leave the machine running Netscape (see above).

{\bf WHY DOESN'T MY HOME MACHINE TRUST THE MACHINES HERE?} The
machines here are on temporary addresses that are not registered with
the Domain Name Service (DNS).  Some sites do not allow connections
from such machines.  DNS registration is not a requirement for
connection to the Internet, so sites limiting access based on DNS
registration risk locking their users out when they are travelling.

{\bf HOW DO I PRINT A POSTSCRIPT FILE ON A WEB SITE?} Download the
file by clicking on it in {\bf Netscape}.  A dialog box will appear.
Click on 'Save File'.  Save to the desktop.  In the 'Start' menu,
select 'Programs' and 'DOS Prompt'.  A window will appear.  Type 'cd
desktop'.  Then enter '{\tt type whatever.ps \math{>}lpt1:}' (replace
``whatever.ps'' with the name of your file).  Click on the
\fbox{{\by}} button to close the DOS window and drag the file to the
'Recycle bin' icon when you are done with it.

{\bf CAN YOU HELP ME GET THE SOFTWARE ON THIS FLOPPY TO WORK?} No.

{\bf HOW DO I PRINT FROM MY PERSONAL LAPTOP?}

{\bf Linux:} As root, type 'printtool', click on \underline{Add},
choose \underline{Remote Unix (lpd) Queue}, in the dialog
box that appears, enter:

\strut\hfill\atabon
\begin{tabular}{ll}
Names            & acm \\
Spool Directory  & /var/spool/lpd/acm \\
File Limit in Kb & 0 \\
Remote Host      & 132.236.46.14 \\
Remote Queue     & raw
\end{tabular}\ataboff
\hfill\strut

Click on \underline{Select}, in the new dialog box, under 'Printer
Type', scroll down to 'PostScript printer' and click on it.  Click
'OK'.  Click 'OK' in the previous dialog box.  You should be set up to
print.  In the 'PrintTool' menu, choose 'Quit'.

PC or Mac: We're working on it...

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